Support

Contact us

Email us and we’ll get back to you as soon as we can. It helps to include your iPhone model, iOS version, and a short description of what happened.

Frequently asked questions

How do I manage or cancel my subscription?

Subscriptions are billed and managed by Apple. In Become, go to Settings → Manage subscription. You can also open the iPhone Settings app, tap your name, then Subscriptions → Become. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one.

How do I restore my purchase on a new device?

Sign in with the same Apple ID you subscribed with, then open Become and tap Settings → Restore purchases. You can also tap Restore Purchases at the bottom of the subscription screen.

How does the free trial work?

Eligible new subscribers get a 3-day free trial on the monthly plan. If you don’t cancel before the trial ends, the subscription starts automatically at the price shown when you subscribed. Trials are available once per Apple ID.

How do I get a refund?

Payments are processed by Apple, so refunds are handled by Apple too. Request one at reportaproblem.apple.com.

My visualisations aren’t appearing

Your personalised visualisations are written for you when you first subscribe, which can take a couple of minutes and needs an internet connection. If they don’t appear, make sure you’re online, then close and reopen the Visualise tab. If it still doesn’t work, email us.

Can I change my answers?

Yes. Go to Settings → Edit visualisation answers, update them, and tap Save updates. Become will write a new set of visualisations from your new answers.

How do I change or turn off my evening reminder?

Go to Settings → Notifications to choose the reminder time. To turn reminders off completely, open the iPhone Settings app, then Notifications → Become.

Where is my data stored, and how do I delete it?

Your habits, commitments, journal entries and answers are stored on your device. Become has no accounts, and your journal never leaves your phone. Deleting the app removes this data. Read more in our Privacy Policy.